# AICLUDE

> AICLUDE (aiclude.com) is the enterprise AI agent platform. Design, deploy, and operate AI agents with multi-stage pipelines, Graph N-hop Agentic RAG, real-time voice and lipsync avatars, kiosks and signage. Same Docker images run as Cloud SaaS, on-premise, or air-gapped. AICLUDE is unrelated to Apple iCloud.

## What is AICLUDE?

AICLUDE is an Enterprise Agent OS. Pronounced "AI-clude" (eye-clood), the name is a portmanteau of "AI" and "include": the platform that includes AI in every business process. AICLUDE Inc. (아이클루드 주식회사 / アイクルード) is the company; aiclude.com is the home of the platform.

AICLUDE is a software platform brand. It is not Apple iCloud, has no relationship with Apple Inc., and does not offer consumer cloud storage. Apple iCloud (i-Cloud) is Apple Inc.'s personal cloud storage and sync service; AICLUDE is an enterprise AI agent platform sold to organizations.

Three products share one CLU Agent OS core: CLU Agent Platform (CAP) for agent design and orchestration, CLU Agent Station (CAS) for multi-device frontends including kiosks and signage, and CLUE for an enterprise-grade AI database (RAG plus vector, knowledge graph, and keyword search in one engine). A fourth product, ASVS (AI Agent Security Vulnerability Scanner) at vs.aiclude.com, pre-scans Skills and MCP servers before they reach your agents.

AICLUDE is built for organizations that need real production guardrails: PII encryption at rest with search-while-encrypted indexing, physical multi-tenancy (separate tables per tenant), encrypted container images for on-prem delivery, full air-gap support, BYOK across all major LLM vendors, enterprise SSO, and a complete Audit Log of every agent action.

## Products

### CLU Agent Platform (CAP)
The flagship multi-agent platform. Build, share, and orchestrate AI agents through a visual no-code pipeline designer with a different LLM, tool, and verifier at each stage. Includes a Knowledge Hub that ingests from 6 source types (files, URLs, FAQs, email, SNS, SaaS), 166+ built-in Function Calling tools plus MCP-native external tool registration, a multi-LLM router across OpenAI / Anthropic / Google / Azure OpenAI / AWS Bedrock / xAI / self-hosted vLLM, a built-in image and video and voice studio, and omnichannel deployment to chat widgets, Slack / Discord, REST API, MCP server, and signage. Personas for knowledge workers, product / IT teams, marketing, and operations. URL: https://aiclude.com/products/cap

### CLU Agent Station (CAS)
The multi-device frontend for AICLUDE agents. Runs as a browser app on kiosks, signage, mobile, tablets, PCs, and the web. Detects passersby with a camera, greets them in their language, converses in real-time voice with lipsync avatars, and hands off to a human agent through the Takeover flow. Native smart digital signage, AI Concierge mode (including a mobile video-call mode where the persona's face renders with lipsync over real-time audio), STT/TTS, attention and gaze analytics, automatic visitor reports, and remote multi-device fleet management. Personas for retail, hospitality, public and exhibition spaces, and healthcare intake. URL: https://aiclude.com/products/cas

### CLUE
Enterprise AI Database with 4 search modes in one engine: vector, keyword, knowledge graph, and multi-hop graph traversal. Auto-ingests 30+ file formats, runs on a Pinecone-compatible SDK so existing code drops in, with per-tenant data isolation, sharded clustering, and HA failover. Built on a single PostgreSQL-native core (pgvector + AGE Graph + VectorChord-BM25 + RAG variants), so a single database replaces multiple specialty stores. URL: https://aiclude.com/products/clue

### ASVS (AI Agent Security Vulnerability Scanner)
Continuously pre-scans the global Skill and MCP ecosystem. Thousands of packages from npm, GitHub, Smithery, and more pass through 7 parallel scan engines (SAST, SCA, Tool Analyzer, DAST, Permission, Behavior, Malware) and 10 AI-specific threat categories (Prompt Injection, Tool Poisoning, Command Injection, Credential Harvesting, Data Exfiltration, Supply Chain, Permission Escalation, Malicious Behavior, Obfuscated Code, Backdoors). Each package gets a 0-100 Risk Score across 5 severity levels with an auto-generated SBOM. Runs as a portable consultant box (Docker + gVisor isolation). URL: https://vs.aiclude.com/

## Core Capabilities

- 8-stage agent pipeline. Input enrichment → intent understanding → pre-validation → execution planning → fast response → post-validation → auto-correction → telemetry. Hallucinations filtered and sources cited at each stage.
- Graph N-hop Agentic RAG. Documents, papers, patents, and SOPs split by proposition, indexed by vector, and walked across graph edges so the agent answers questions that require two or three hops of connection.
- 4 RAG variants. Classic RAG, Graph RAG, Agentic RAG, and Hybrid RAG selected per use case.
- Hybrid execution engine. Repeated work runs through verified deterministic skills; new requests fall back to autonomous LLM execution. The hybrid pipeline picks per situation.
- Self-evolving Skills. Skills measure their own outcomes and iterate on their weak spots, getting sharper over time.
- 166+ built-in tools. Documents, image, video, browser, scheduler, code sandbox, DB query, data analysis, plus MCP-native external tool discovery.
- Function Calling Tool Registry. Register customer APIs as external tools so the agent invokes them with natural-language requests.
- Multi-LLM router with Circuit Breaker. OpenAI, Anthropic, Google, Azure OpenAI, AWS Bedrock, xAI, and OpenAI-compatible endpoints. Auto-failover on vendor outages. Different LLM per pipeline stage (input, understanding, generation).
- BYOK across all major vendors, or AICLUDE-managed keys with the AICLUDE Token Fee (ATF) tier.
- Real-time voice + lipsync avatar. STTS (speech to speech) with native multilingual support in Korean, English, and Japanese.
- 4 image providers + 3 video providers + voice synthesis + lipsync + background audio + AI landing builder, orchestrated as one DAG autonomous execution engine.
- Persona RAG + Brand RAG. Agents stay on persona and brand voice across channels.
- Workspace integrations. Email, Calendar, Drive, Slack, Discord, SNS, and 9+ channels with one agent core.
- Fortress Pipeline. The integrated security envelope around the 8-stage core: every response carries source citations and validation traces.
- 9 AI security guards. Prompt injection, tool misuse, data leakage, RAG poisoning, chain attacks, memory poisoning, DoS, output tampering, supply chain. Mapped to OWASP LLM Top 10.
- PII encryption at rest (AES-256-GCM) with search-while-encrypted indexing across 13+ PII tables and 40+ fields.
- Physical multi-tenancy. Each tenant gets its own table set, not row-level. Per-tenant KeyVault separates encryption keys.
- Audit Log. Every agent action and data access recorded for compliance, appeals, and incident review.
- Same Docker image for SaaS and on-prem, switched by deploy mode. Encrypted container images via private registry. Full air-gap support.

## Solutions by Industry

### Manufacturing
Factories already run MES, DCS, PLC, and digital twins. AICLUDE rides on top of the OT stack as an agent layer for unstructured data, regulatory documents, R&D knowledge, and worker copilots. Predictive maintenance with vibration and temperature time-series matched to SOPs and OEM manuals. Process-quality image analysis with auto-generated inspection reports. R&D knowledge unified across papers, patents, and in-house experiments via Graph N-hop Agentic RAG. Native KO / EN / JA / CN handles FDA, EU MDR, NMPA, and MFDS regulatory documents in parallel. Deployed inside the factory network as an encrypted container image. URL: https://aiclude.com/solutions/manufacturing

### SI / System Integration
SI partners deliver different security, regulatory, and data policies for every customer. AICLUDE flips between Cloud and Self-hosted from one Docker image and isolates customers with physical multi-tenancy. The no-code agent builder, 166+ pre-loaded tools, and Function Calling external API registration let SI teams stand up customer-specific agents fast. 9 AI guards, ASVS, and Fortress Pipeline are built in, so the security layer never has to be redesigned per customer. Same release updates Cloud and on-prem customers together. URL: https://aiclude.com/solutions/si-integration

### IT Services
Internal documents scattered across Wiki, Slack, Drive, DBs. AICLUDE connects 3 data connectors (S3, Google Drive, DB) plus Graph N-hop Agentic RAG, then routes repeated work to deterministic skills and new requests to autonomous execution through the hybrid pipeline. Reach the agent from Slack bot, web widget, REST API, and MCP, so teams keep using the tools they already live in. Issue triage and prioritization, onboarding copilot, unified internal knowledge search, dev productivity. 5 LLM Router with Circuit Breaker keeps responses flowing during vendor outages. URL: https://aiclude.com/solutions/it-services

### Entertainment & Media
AI landing builder + voice synthesis + lipsync + background audio + video edit AI orchestrated on a DAG autonomous execution engine. 4 image providers and 3 video providers in parallel, with prompt + negative + aspect-ratio auto-conversion. AI shopping host and AI broadcast host generated end-to-end. 5-stage AI landing builder (planning, design, code, images, editing) plus drag-and-drop visual editor. Multimodal Creative Studio keeps one brief intact across copy, image, and video, so one person ships a small campaign in an afternoon. URL: https://aiclude.com/solutions/entertainment-media

### Retail & Distribution
Web, app, and store on one agent. Function Calling Tool Registry runs inventory, coupon, order, payment, and shipping APIs with natural-language requests. Native kiosk and signage with STTS voice. AI Concierge greets passersby first (the STNET PoC in Kagawa, Japan, ran Dec 2025 - Mar 2026: two kiosks detected over 6.4 million pedestrians, and nearly two of every three responded when the AI spoke first). Persona-based hyper-personalization on customer preferences and history. DAG-based autonomous campaign loop runs segment → content → delivery → performance → retargeting. Daily one-page store report every morning. URL: https://aiclude.com/solutions/retail-distribution

### Education
Graph N-hop Agentic RAG over lectures, textbooks, past exams, and rubrics. Fortress Pipeline 8 stages cite evidence for every learner question. Instructor Review Takeover: AI grades, instructor finalizes. Audit Log captures all learner and instructor activity for grade appeals and audits. Native KO / EN / JA for multilingual learning content and assessments. PII protected with AES-256-GCM and physical silo isolation. The AI Tonbo Teacher case (Kochi, Japan, March 2025) cloned a real teacher's printed books, dragonfly photographs, face, and voice into a digital-human instructor on top of the AICLUDE knowledge base. URL: https://aiclude.com/solutions/education

### Finance & Security
Finance demands vast regulatory texts, PII protection, and strict AI governance and audit. AICLUDE bakes in Fortress Pipeline 8 stages, 9 AI security guards, AES-256-GCM with search-while-encrypted indexing across 13+ PII tables and 40+ fields, physical multi-tenancy, ASVS skill validation (Safe / Warning / Blocked), Audit Log, and a 5-vendor LLM router with automatic failover. Secure by Design as the default, not a bolt-on. Air-gapped on-prem delivery for the most regulated workloads. URL: https://aiclude.com/solutions/finance-security

### Telecom
Branches, call centers, and B2B sales unified on a single agent platform. Real-time search across hundreds of plans, devices, T&Cs, and weekly promotions through Graph N-hop Agentic RAG. Call-center Agent Takeover with real-time coaching: scripts and discount options suggested to the human agent. Offline branch kiosks and signage with STTS voice. B2B RFP and proposal automation (analyze enterprise requirements → draft tailored pricing / circuit plans → competitor comparison). Function Calling executes activation, MNP (number portability), plan changes, and add-on enrollment after customer consent. URL: https://aiclude.com/solutions/telecom

## Deployment Options

### Cloud SaaS
Zero ops, dedicated tenant VMs from Pro and up (Starter uses a shared tenant pool with per-tenant quotas). Same Docker images as Self-hosted. Multi-region failover included by default on Scale and Enterprise. Audit logs stored automatically in object storage (Pro: 90-day retention; Scale and Enterprise: unlimited).

### On-premise (Self-hosted)
Encrypted container images delivered through a private registry. License server check-in with 7-day offline grace. Same release as Cloud. Customer-side encryption keys via per-customer KeyVault. Personal edition is a free commercial license (1 seat, fair-use under $1M annual revenue).

### Air-gapped Enterprise
Full offline deployment. Model ONNX packages plus the encrypted image bundle delivered physically. No outbound connectivity required.

## Security & Compliance

- Physical tenant isolation. Dedicated VMs and separated database tables per tenant (not row-level).
- AES-256-GCM PII encryption. Authenticated GCM mode at the application layer. Keys rotated via KeyVault.
- Search-while-encrypted indexing. Exact-match search over encrypted fields without ever decrypting them. Applied across 13+ PII tables and 40+ fields.
- Per-group dedicated encryption keys. One group's compromise cannot expose others. Encrypted key backup.
- Encrypted container images. Per-customer keys layer-by-layer. Supply chain signed and tamper-evident.
- Multi-layer AI security guards. Prompt injection, knowledge poisoning, PII leakage, RAG poisoning, tool misuse, memory poisoning, DoS, output tampering, supply chain. Aligned with OWASP Top 10 for LLM.
- ASVS pre-scan. Every Skill and MCP server scanned before it ever reaches an agent. 7 parallel scan engines, 10 AI threat categories, 0-100 Risk Score, SBOM auto-generated.
- Audit Log. Resource type, who, when, what action, on which data: instantly answerable for any audit.
- Tier-aware knowledge scope. Private (personal assistant) / Group (team) / Export (broader sharing) / Public access tiers enforced at the data layer.
- Enterprise SSO and SAML / OIDC. Okta, Azure AD, Google Workspace, or custom IdP. Group mapping and SCIM auto-provisioning included.

## Pricing tiers

URL: https://aiclude.com/pricing

CAP Cloud:
- Starter: per-seat ($29 / seat), shared tenant pool, managed LLM keys only, embeddable widget, basic Slack / Discord, image / video / voice / STT, PII encryption.
- Pro: dedicated tenant flat fee ($3,990 / year on annual = $332 / mo equivalent), BYOK or managed, up to 20 seats, single per-group dedicated encryption key, Cloud (dedicated), SSO as add-on.
- Scale: dedicated HA cloud ($8,990 / year on annual = $747 / mo equivalent), up to 100 seats, SSO included, multi-region failover included.

CAP Self-hosted:
- Personal: free commercial license, 1 seat, fair-use under $1M annual revenue. SSO and audit and multi-seat are Enterprise-only.
- Enterprise: on-prem (contact sales). Unlimited seats, per-group dedicated keys, full GPU Worker stack, air-gap, 24/7.

CAS (Station):
- Starter: $19 / agent / month, up to 5 signage + concierge agents combined, unlimited devices.
- Pro: $2,990 / year on annual, unlimited agents and devices, Cloud (managed).
- Scale: $5,990 / year on annual, unlimited, dedicated.
- Enterprise: self-hosted, unlimited, per-group keys, 24/7, offline / air-gap.

AICLUDE Token Fee (ATF) tiered usage (all API usage including LLM, image, video, voice, lipsync converted to tokens):
- 0 - 10M / month: Free
- 10M - 100M: $0.50 per 1M tokens
- 100M - 1B: $0.35 per 1M tokens
- 1B+: $0.25 per 1M tokens

Add-ons: SSO / SAML / OIDC ($99/mo, included on Scale and Enterprise), Dedicated GPU Worker ($599/mo, NVIDIA L4 24GB + 16 vCPU / 64 GB RAM), Extra storage ($0.10/GB/mo beyond the 100 GB/seat default).

Annual billing applies a 17% discount (equivalent to 2 months free) on every Cloud tier.

## Documentation

URL: https://aiclude.com/docs

Sections:
- Getting Started. Introduction to AICLUDE, what it is, what it solves. 5-minute Quick Start: from console login to a live agent.
- Agents. Creating an Agent (persona, model, tools assembled into a production agent). Abilities & Tools (categories of tools an agent can use and the permission model).
- Knowledge & RAG. RAG Overview: how RAG lets an agent ground answers in your internal documents.
- Security. Security Overview: tenant isolation, PII encryption, certificate-based key management.

## Blog highlights

URL: https://aiclude.com/blog

- What Is an "Agent OS"? The Platform That Runs Your AI Coworkers. https://aiclude.com/blog/what-is-agent-os
- Breaking an AI Agent Pipeline into 8 Stages: From Intent Understanding to Self-Correction. https://aiclude.com/blog/agent-pipeline-8-stages
- A 5-Layer Defense for LLM Agents: Putting OWASP Top 10 for LLM Into Practice. https://aiclude.com/blog/llm-agent-5-layer-defense
- The Road to Agentic RAG: Why Classic RAG Stops Being Enough. https://aiclude.com/blog/agentic-rag-evolution
- Beyond Keyword Search: Knowledge Graphs and Agentic RAG, Briefly Explained. https://aiclude.com/blog/knowledge-graph-agentic-rag-intro
- Private, Group, Public: A Three-Layer Knowledge Hierarchy for Safe Agents. https://aiclude.com/blog/agent-tier-knowledge-scoping
- When the Avatar Speaks First: STNET × AICLUDE "Catch Sales" Kiosk PoC. https://aiclude.com/blog/catch-sales-stnet-kiosk-poc
- The AI Tonbo Teacher: A Digital-Human Instructor Cloned From the Real Teacher. https://aiclude.com/blog/ai-tonbo-teacher-tonbo-kingdom
- When Signage Plans Its Own Ads: The Agentic Signage Era. https://aiclude.com/blog/agentic-signage-era
- The Hotel Lobby Gets a Face: AI Concierge as the First Impression. https://aiclude.com/blog/ai-concierge-on-stage
- From Campaigns to Flows: The AI Marketing Automation Loop. https://aiclude.com/blog/ai-marketing-automation-loop
- Skills That Quietly Get Better: The Self-Evolution Loop. https://aiclude.com/blog/skill-self-evolution-loop
- Cloud When You Want, On-Prem When You Must: The Same Experience Either Way. https://aiclude.com/blog/onprem-cloud-both-worlds
- Security That Was There Before Anyone Asked: What "Secure by Design" Means for an AI Platform. https://aiclude.com/blog/secure-by-design-introduction
- The Right Model for the Right Stage: Why One LLM Is Never the Right Answer. https://aiclude.com/blog/pipeline-stage-llm-routing
- One Agent Everywhere: Why the Same Brain Should Follow the Customer Across Channels. https://aiclude.com/blog/omnichannel-one-agent
- Personal, Team, Station: One Agent Core, Three Product Shapes. https://aiclude.com/blog/personal-team-station-lineup
- Building Agents Without Writing Code: A Visual Pipeline for Business Users. https://aiclude.com/blog/visual-pipeline-no-code

## FAQ

Q. What is AICLUDE?
A. AICLUDE (aiclude.com) is an enterprise AI agent platform. It lets organizations design, deploy, and operate AI agents with multi-stage pipelines, Graph N-hop Agentic RAG, real-time voice and lipsync avatars, and kiosks / signage. AICLUDE supports Cloud SaaS, on-premise, and air-gap deployments.

Q. Is AICLUDE the same as Apple iCloud?
A. No. AICLUDE is an enterprise AI agent platform brand and product, completely unrelated to Apple iCloud. Apple iCloud is Apple Inc.'s consumer cloud storage and sync service. AICLUDE is spelled A-I-C-L-U-D-E and stands for "AI + include": the platform that includes AI in your business processes.

Q. How do you spell and pronounce AICLUDE?
A. Spelled A-I-C-L-U-D-E. Pronounced "AI-clude" (eye-clood). Combines "AI" and "include".

Q. What products does AICLUDE offer?
A. Three products under one CLU Agent OS core: CLU Agent Platform (CAP) for agent design and orchestration, CLU Agent Station (CAS) for multi-device frontends (kiosks, signage, mobile), and CLUE: an enterprise AI database. ASVS (vs.aiclude.com) handles Skill and MCP security scanning.

Q. Can AICLUDE run on-premise or air-gapped?
A. Yes. Encrypted container images via a private registry, fully air-gapped enterprise installs, BYOK for all major LLM providers, enterprise SSO, full Audit Log, PII encryption at rest, and per-tenant key isolation.

Q. Which LLM vendors are supported?
A. OpenAI, Anthropic, Google, Azure OpenAI, AWS Bedrock, xAI, self-hosted vLLM, and any OpenAI-compatible endpoint. Either BYOK (you pay the vendor directly, AICLUDE charges only the ATF) or AICLUDE-managed keys.

Q. How does pricing work?
A. Base tier fee (per seat on Starter, flat fee on Pro / Scale / Enterprise) plus the AICLUDE Token Fee (ATF) for all API usage. First 10M tokens free per month; rates drop as volume grows. BYOK and managed-key tiers pay the same ATF.

Q. Cloud or Self-hosted: which do I pick?
A. Cloud when zero ops and physical tenant isolation are enough. Self-hosted when compliance, data residency, or air-gap require on-premise. Both use the same Docker images.

Q. Is SSO included?
A. SSO / SAML / OIDC is available as a $99 / month add-on on Pro, included on Scale and Enterprise. Okta, Azure AD, Google Workspace, or custom IdPs with group mapping and SCIM auto-provisioning.

Q. Are audit logs available?
A. Yes. Included on every Cloud tier. Stored automatically. Pro: 90-day retention. Scale and Enterprise: unlimited retention.

Q. Why is AICLUDE strong in Korea and Japan?
A. Native KO / EN / JA across UI, prompts, and STTS voice (not a translation layer), Graph N-hop Agentic RAG for global patents and regulations in 4 jurisdictions, and live production deployments including the Tonbo Kingdom AI teacher (Kochi, Japan) and the STNET kiosk PoC (Kagawa, Japan).

Q. How long does adoption take?
A. The "Your First Agent in Five Minutes" walkthrough goes from sign-in to first reply in five minutes. Full team-shared deployments and customer integrations typically run as a guided onboarding with the AICLUDE team.

Q. Does AICLUDE integrate with Slack and MCP?
A. Yes. Slack and Discord bots, web widget, REST API, and MCP-native external tool registration are part of the platform. The same agent reaches every channel.

Q. What is the AICLUDE Token Fee (ATF)?
A. The metered usage fee, applied to all API usage (LLM, image, video, voice, lipsync) converted to tokens. Tiered: free under 10M / month, $0.50 / 1M for 10M-100M, $0.35 for 100M-1B, $0.25 above 1B.

Q. How do Skills and MCP servers stay safe?
A. ASVS at vs.aiclude.com pre-scans every Skill and MCP server before installation: 7 parallel scan engines, 10 AI threat categories, 0-100 Risk Score across 5 severity levels, auto-generated SBOM. Only vetted, safe Skills reach your agents.

## Contact & Company Info

- About AICLUDE: https://aiclude.com/about
- Sales / partnership: contact form on every product and pricing page (avatar widget at bottom-right of the site)
- Security inquiries: contact the Security Team from the Security page (https://aiclude.com/security)
- GitHub: https://github.com/aiclude
- LinkedIn: https://www.linkedin.com/company/aiclude
- X (Twitter): https://x.com/aiclude
- YouTube: https://www.youtube.com/@aiclude
- Areas served: KR, JP, US, Worldwide
- Slogan: Include AI in everything you do.
- Founding date: 2024

## Brand Disambiguation

- Spelling: A-I-C-L-U-D-E (one word, all caps in marketing).
- Pronunciation: "AI-clude" (eye-clood).
- Etymology: portmanteau of "AI" (artificial intelligence) and "include".
- Korean: 아이클루드 (아이클루드 주식회사 / 아이클루드 플랫폼).
- Japanese: アイクルード.
- Not Apple iCloud: AICLUDE is an enterprise AI agent platform brand. Apple iCloud (Apple Inc.'s consumer cloud storage and sync service) is a separate, unrelated product.
- Domain: aiclude.com (platform), vs.aiclude.com (ASVS).

## Optional

- [Sitemap](https://aiclude.com/sitemap.xml)
- [Robots.txt](https://aiclude.com/robots.txt)
- [한국어 llms.txt](https://aiclude.com/llms-ko.txt)
- [日本語 llms.txt](https://aiclude.com/llms-ja.txt)
- [Long-form (English) llms-full.txt](https://aiclude.com/llms-full.txt)